Contact

Bring us the workflow you want to improve.

Plan a pilot, get help connecting an agent, or share product feedback. Tell us which records change, who needs them, and where your team spends time reconciling information.

Scope the evaluation

Prepare a pilot brief.

Describe one workflow and how you will measure it. These fields only prepare a draft in your browser; nothing is submitted to ConceptMem. Include no credentials or customer records.

How we can help

Find the right starting point.

Plan a support or operations pilot

Bring one workflow where agents need the same current customer record. We’ll discuss changing fields, expected volume, integration effort, and what success would look like.

Discuss a pilot

Integration support

Get help connecting hosted MCP or REST, exploring the SDK preview, or defining the model and update rules for your domain.

Get integration support

Feedback and bugs

Tell us what happened, what you expected, and how to reproduce it. Include the page or client you were using.

Share feedback

Before you write

Some answers are a click away.

See the MCP guide, the Privacy Policy, and the Terms of Use.

How do I connect my agent before writing in?

The MCP guide walks through connecting a client to a workspace over Streamable HTTP. Most setup questions are answered there.

How do I access, correct, or delete my data?

Email maximiliano.veiga@lumenlabs.dev with the request. The Privacy Policy lists the rights you can exercise and explains that we may need to verify your identity first.

I think my account or API key is compromised. What should I do?

Revoke the affected API key in workspace settings and create a new one, then email maximiliano.veiga@lumenlabs.dev right away with what you observed.